Shipping policy

Shipping Policy

At Weckify (owned and operated by Weckify .), we are committed to providing a simple, transparent, and reliable shipping experience for all customers.

This Shipping Policy explains our free shipping offer, processing times, delivery estimates, tracking updates, shipping conditions, and important shipping-related responsibilities.

1. Free Shipping on All Orders

Weckify offers free shipping on all orders.

  • We do not charge shipping fees.
  • We do not charge handling fees.
  • We do not add extra checkout fees.

The price displayed on the product page is the price you pay at checkout.

2. No Taxes or Extra Checkout Fees

Weckify does not collect sales tax, shipping surcharges, or additional checkout fees from customers.

We do not add taxes, handling fees, or hidden charges during checkout.

3. Order Processing Time

Orders are typically processed within 6 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

During peak periods or in the event of unexpected delays, processing times may be extended.

4. Estimated Delivery Time

After shipment, estimated delivery time is typically 5 to 8 business days, depending on the shipping destination and carrier performance.

Delivery times are estimates only and are not guaranteed.

5. Shipping Carriers

We ship orders using reliable carriers such as:

  • USPS
  • UPS
  • FedEx
  • other trusted delivery partners when necessary

The carrier used may vary based on package type, destination, and fulfillment requirements.

6. Tracking Information

Tracking information is usually provided within 24 hours after your order has been shipped.

Once a tracking number has been issued, shipment updates are managed by the carrier.

7. Shipping Address Accuracy

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an order is delayed, returned, or undeliverable due to an incorrect or incomplete address provided by the customer, Weckify is not responsible for any resulting loss or delay.

If a package is returned to us because of an incorrect address, failed delivery, or refusal by the customer, we may cancel the order or issue a refund minus any carrier charges or other non-recoverable expenses, where applicable.

8. Damaged, Defective, or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, please contact us within 6 - 10 days of delivery at support@Weckify.com.

To help us review the issue quickly, please include:

  • your order number
  • a description of the issue
  • clear photos of the item and packaging

Please do not discard the packaging until the issue has been reviewed.

Once confirmed, we will determine the appropriate resolution at our discretion, which may include a replacement, refund, or another appropriate solution.

9. Delivery Delays

Weckify is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to:

  • weather events
  • carrier disruptions
  • customs processing
  • incorrect delivery information
  • force majeure events

10. Lost Packages

If your package appears to be lost in transit, please contact us at support@Weckify.com.

We will review the shipment status and assist in determining the next steps based on tracking history, carrier updates, and the circumstances of the shipment.

11. International Shipping

We currently ship to selected destinations.

Customers are responsible for ensuring that the products they order are permitted in the destination country or region.

Weckify does not charge taxes or extra checkout fees. However, if import duties, customs fees, or other charges are imposed by the destination country or local authorities, those charges are the responsibility of the customer.

12. Contact Information

If you have any questions about our Shipping Policy, please contact us:

  • Company: Weckify
  • Email: support@Weckify.com
  • Address: 3060 Regal Oaks Blvd, Palm Harbor, FL 34684, United States
  • Support Hours: Mon-Fri, 9:00 AM - 6:00 PM (EST)