Warranty Policy

At Weckify (owned and operated by Giglio Enterprises Inc.), we are committed to offering authentic branded products and a transparent post-purchase experience.

We source inventory through official brand sales, partner brand promotions, and other verified channels. We retain purchase documentation for inventory verification and customer support purposes.

This Warranty Policy explains how manufacturer warranty coverage works for eligible products purchased from Weckify, what may be covered, what is not covered, and how customers can request warranty-related support.

1. Authentic Products

All products sold by Weckify are authentic branded goods sourced through verified supply channels.

We maintain purchase documentation for inventory verification and may assist customers with proof of purchase when needed for eligible warranty-related requests.

2. Manufacturer Warranty Documentation

Eligible products sold by Weckify include official manufacturer warranty documentation.

Warranty terms, duration, coverage, exclusions, and claim requirements are determined by the product manufacturer, not by Weckify.

If you have questions about warranty coverage for a specific product before placing an order, please contact us at support@Weckify.com.

3. Warranty Coverage

Manufacturer warranties generally apply to defects in materials or workmanship under normal consumer use, subject to the brand's own warranty terms.

Depending on the manufacturer and product model, warranty coverage may include issues such as:

• manufacturing defects
• hardware malfunction under normal use
• battery or charging issues covered by the manufacturer
• display or component faults covered by the manufacturer

Actual warranty coverage varies by brand and product. Customers should refer to the manufacturer warranty documentation included with the product for exact details.

4. What Is Not Covered

Unless otherwise stated by the manufacturer, warranty coverage generally does not apply to:

• accidental damage
• drops, impact, or cracked screens
• water damage not covered by the manufacturer
• normal wear and tear
• misuse, abuse, or improper handling
• unauthorized repair, modification, or tampering
• damage caused by failure to follow product instructions

Final warranty coverage is determined solely by the manufacturer's policy for the specific item.

5. Warranty Period

Warranty periods vary depending on the brand, product type, and model.

For that reason, Weckify does not guarantee a single warranty term across all products. Please review the warranty documentation included with your product, or consult the manufacturer directly, for the exact warranty period and conditions applicable to your item.

6. How to Request Warranty Support

If you believe your item may qualify for manufacturer warranty service, please contact us at support@Weckify.com and include the following:

• your order number
• the product name
• a description of the issue
• photos or videos showing the issue, if available

Depending on the product and manufacturer process, customers may need to contact the manufacturer directly for warranty service using the product serial number and proof of purchase.

Where applicable, Weckify can assist by providing supporting order documentation related to your purchase.

7. Weckify's Role

Weckify is an independent retailer unless explicitly stated otherwise.

We are not the manufacturer of third-party branded products sold on our website. However, we are committed to helping customers with eligible warranty-related documentation and support after purchase.

8. Warranty Claims and Approval

Warranty approval, repair, replacement, or denial is determined by the manufacturer or the applicable warranty provider based on their own policies and inspection process.

Weckify cannot guarantee the outcome of any manufacturer warranty claim, but we will make reasonable efforts to assist customers with the information and documentation we have available.

9. Limitation of Responsibility

To the fullest extent permitted by law, Weckify is not responsible for independent manufacturer decisions regarding warranty eligibility, claim approval, repair timelines, replacement availability, or coverage exclusions.

Any warranty offered on a product is subject solely to the manufacturer’s terms and conditions.

10. Contact Information

If you have any questions about this Warranty Policy or need help with a warranty-related issue, please contact us:

• Company: Giglio Enterprises Inc.
• Email: support@Weckify.com
• Phone: +1 954-990-9472
• Address: 3061 Regal Oaks Blvd, Palm Harbor, FL 34684, United States
• Support Hours: Mon-Fri, 9:00 AM - 6:00 PM (EST)